The tool jungle
PMS, channel manager, guest app, WhatsApp, spreadsheets — and still the one tool that maps your specific process is missing. Off-the-shelf products are built for the average.
Level 2 — Implementation
You have an idea of what your hotel needs. We build it.
No off-the-shelf product that covers 80% of your requirements. No monthly subscription for features you never use. A custom internal tool — fixed price, fixed scope, full handover.
Book a free intro call
30 minutes · No commitment · No pitch
The problem
No SaaS tool solves your specific problem.
The subscription that solves nothing
You pay every month for software you use at 30%. The one feature you'd actually need? Coming in the next release. Maybe.
What we actually build
Agentic coding. Your tool. Your infrastructure.
- Internal dashboards and reporting tools
- AI-supported knowledge systems for your team
- Automated workflow tools (shift handovers, briefings, reports)
- Guest-facing microtools (concierge, pre-check-in, feedback)
- Data integrations between existing systems
- Custom AI agents that access your knowledge base
avvicenda — a hotel communication tool Fabrice built himself. Shift handovers structured, WhatsApp chaos eliminated. Same methodology, same tools.
avvicenda.comInvestment
Fixed price. Fixed scope. No surprises.
Focused internal tool
Dashboard, workflow app, AI agent, microservice
Fixed price after scope definition
8,000–25,000 EUR
Larger app
Multiple modules, database connection, user management
After a thorough discovery process
25,000–50,000+ EUR
Maintenance retainer (optional)
Updates, bug fixes, smaller adjustments
Cancelable monthly
150–500 EUR / month
No proposal without scope clarity — on both sides.
Not consulting — building
“Most consultants tell you what to build. I build it. You don't get a concept — you get a running system.”
Fabrice Mack Hernandez isn't a consultant who hires developers — he is the developer. 7 years as a hotel GM mean: he doesn't just know how to build, but what a hotel actually needs.
7 years hotel GMAI EngineerNext.js · SupabaseAgentic Coding
Internal hotel problems
The 5 most common ones a custom app solves.
1
Information loss between shifts
Verbal handovers and WhatsApp groups lead to lost information — a structured app captures every detail.
2
Manual reporting that costs hours
Assembling reports from multiple sources can be automated — saving several hours per month.
3
New staff getting productive too slowly
An AI-supported knowledge system answers common questions instantly — without weeks of onboarding.
4
Processes only one person knows
When a long-time employee leaves, implicit knowledge disappears — an internal tool preserves it permanently.
5
Missing integration between existing systems
PMS and channel manager don't talk to each other? A custom integration eliminates manual data reconciliation.
Common questions
All clear.
Your idea deserves a tool that actually fits.
Currently a maximum of one custom project at a time.